Frequently Asked Questions

Where is your office located?

Our office is located at 4975 Austin Bluffs Parkway, Colorado Springs, CO 80918

What are your fees?

Initial intake session with all clinicians: $150 per session

Individual or EMDR session with fully licensed clinician: $150 per session

Individual session with fully licensed associate/pre-licensed clinician: $130-$115 per session

Individual session with intern level clinician: $80 per session

Why would I choose to pay private pay instead of using my insurance benefits?

Many of our clients actually prefer to work with us privately and not involve their insurance at all. This is because in order to use your insurance for counseling, a mental health diagnosis is required, and this gets attached to your record. Insurance can also put limitations on the number of counseling sessions you can have, prior to truly completing the process. 

And by not taking insurance, we are able to maintain a smaller caseload of clientele and devote all of our focus into helping people. Instead of taking hours each week going back and forth with insurance, we devote that time and energy to our clients, resulting in better outcomes for therapy.

How long are sessions?

All sessions are 50 minutes in length.

Do you offer online counseling?

We sure do! We offer tele-health counseling through a confidential platform.

What are your hours?

You can find us in the office between 8:00AM and 6:00PM by an appointment with your therapist!

How do I set up an initial appointment?

You can give us a call directly at 719-419-3939 or fill out the contact us page below.

What is your cancellation policy?

All cancellations must be made prior to 48 hours before your appointment or a cancellation fee of your clinician's full session rate will apply.

How much paperwork do I have to fill out?

All of our intake paperwork will be sent to you electronically before your appointment. 

What can I expect in a first session?

Your first session is called an intake. Your therapist will review the completed intake information, set the stage for working together, and understand your desired goals for therapy. You will get a feel for what your therapist is like and whether you’d like to work with them. 

How long will I be in therapy?

Everyone’s experience in therapy is different, and therefore we do not like to put a range on expected sessions. Your therapist will share a recommended timeline with you, and you will stay in the driver’s seat.

Will I have homework?

We do believe in activation of learned topics outside of session, and your therapist will encourage this practice. 

How often will we need to have a session?

Standard care is one session per week, but this will vary depending on your desired therapeutic goals.

Tell me something fun about yourselves!

All of our clinicians have dogs at home ranging from large Great Danes to Chihuahuas! #woof

Good Faith Estimate:

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

• You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

• Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

• If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

• Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit or call 1-800-985-3059.

HIPAA Notice of Privacy Practices:

A copy of this notice is available at: